After-sales service telephone:0757-28102769
1. According to the requirements of the company's after-sales service management system, it is equipped with sufficient manpower and invests in equipment, service facilities, work space and other resources to meet the normal production and operation activities of the company and its branches and customer needs. All resource allocations are proposed by the central management functions, and organized and implemented after reporting to the general manager for approval.
2. In order to ensure that all kinds of resources can meet the customers' requirements for the company's products and the company's development needs, and to ensure the continued satisfaction of customers, we have specially formulated the "After-sales Service Personnel Specification" and "After-sales Service Fund Management Regulations". Service regulations and standard requirements such as "Regulations on the Management of After-sales Service Networks", "Regulations on the Management of Engineering Installation", "Regulations on the Management of Compensation and Return of Goods", "Regulations on Product Handling, Handling and Transportation", "Regulations on Freight Management", "Regulations on the Management of Branch Warehouses" And made specific regulations on personnel, service facilities, working environment and so on.
3. The company has sufficient after-sales service funds. In principle, all branches apply within 1% of the factory settlement price to improve service quality.